AYUNAVA ORGANICS PRIVATE LIMITED

1. Scope of This Policy

This Privacy Policy applies to all personal and non-personal information collected through our website, contact forms, customer support interactions, product orders, distributor applications, retail or business partnership inquiries, and other lawful communications made in connection with our business activities.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, billing address, shipping address, and any other details submitted through forms, orders, registrations, or business inquiries.

In connection with product sales and order fulfillment, we may also collect transaction-related information such as purchased products, order quantity, payment status, delivery details, and customer service records.

In addition, we may automatically collect certain non-personal information, including your browser type, device information, IP address, website usage behavior, pages visited, date and time of access, and other technical details for analytics, security, and website performance purposes.

3. How We Use Your Information

We use the information collected for legitimate business purposes, including:

• Processing product orders and inquiries
• Delivering products and services
• Responding to customer, distributor, and partner requests
• Providing after-sales support and complaint resolution
• Improving our website, products, and business operations
• Maintaining internal business records
• Complying with legal, regulatory, and compliance obligations

Where permitted by applicable law, we may also use your contact information to send order confirmations, service-related updates, important notifications, and promotional or business communications.

4. Product Orders, Customer Support, and Distributor Enquiries

As a product-based company, we may use your information to confirm purchases, process payments, arrange dispatch and delivery, handle returns or replacements, resolve complaints, verify distributor applications, and provide customer support.

Information shared by prospective distributors, retail partners, or business associates will be used solely for lawful business evaluation, communication, verification, compliance, and operational purposes.

5. Sharing of Information

Ayunava Organics Private Limited does not sell, rent, or trade your personal information to third parties for their independent marketing purposes.

However, we may share your information with trusted third parties such as logistics partners, payment processors, service providers, technology vendors, professional advisors, or government and regulatory authorities where such disclosure is necessary to:

• Complete product orders or business transactions
• Operate our website and services
• Comply with legal obligations
• Protect our lawful rights, property, and business interests

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance user experience, remember preferences, understand website traffic, improve functionality, and maintain security.

You may choose to disable cookies through your browser settings. However, doing so may affect certain website features or limit site functionality.

7. Data Security

We implement reasonable technical, administrative, and organizational safeguards to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

While we take appropriate measures to secure your information, no system of electronic transmission or storage can be guaranteed to be completely secure. Therefore, users should also exercise caution when sharing information online.

8. Data Retention

We retain personal information only for as long as necessary to fulfill business, legal, operational, accounting, compliance, or customer service purposes, or as otherwise required under applicable laws and regulations.

9. Third-Party Links

Our website may contain links to third-party websites or services for user convenience. Ayunava Organics Private Limited does not control and is not responsible for the privacy practices, content, security, or availability of such third-party websites.

Users are encouraged to review the privacy policies of those external websites separately before sharing any personal information.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion or restriction of your data where legally permissible
• Opt out of non-essential marketing or promotional communications

We will consider and respond to such requests in accordance with applicable legal requirements.

11. Children’s Privacy

Our website, products, and business services are not intended for children, and we do not knowingly collect personal information from minors without proper authorization where required by law.

12. Changes to This Policy

Ayunava Organics Private Limited may update or revise this Privacy Policy from time to time to reflect changes in legal requirements, business operations, technology, or internal practices.

Any updated version of this Privacy Policy will be posted on this page along with the revised effective date.

13. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way your information is handled, you may contact Ayunava Organics Private Limited through the contact details available on the company’s official website or other authorized business communication channels.